HOW TO ORDER FROM WILLOWBROOK LAVENDER
​How Do I Place An Order?
Simply browse our online store, select the products and quantities you wish to purchase, and add them to your cart.
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Proceed to checkout and complete your order securely online. Once payment has been received, we will carefully pack and dispatch your order.
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You will receive an order confirmation email once your purchase is complet
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​Payment & Shipping
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We offer secure online payment at checkout.
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All orders are couriered within New Zealand. Shipping costs will be calculated and displayed at checkout before payment is completed.
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If you require alternative delivery arrangements, please contact us via email prior to placing your order.
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​Returns & Refunds
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If you receive goods in a damaged condition, please contact us as soon as possible via email with photos of the damaged product. We will endeavour to rectify the issue as necessary.
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Please note:
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Returns must be notified within 7 days of receiving your order
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Change-of-mind returns are not accepted
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Faulty goods are covered under the Consumer Guarantees Act
Please retain your order confirmation or invoice as proof of purchase.
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