HOW TO ORDER FROM WILLOWBROOK LAVENDER
How Do I Place An Order?
Simply browse our online store, select the products and quantities you wish to purchase, and add them to your cart.
Proceed to checkout and complete your order securely online. Once payment has been received, we will carefully pack and dispatch your order.
You will receive an order confirmation email once your purchase is complet
Payment & Shipping
We offer secure online payment at checkout.
All orders are couriered within New Zealand. Shipping costs will be calculated and displayed at checkout before payment is completed.
If you require alternative delivery arrangements, please contact us via email prior to placing your order.
Returns & Refunds
If you receive goods in a damaged condition, please contact us as soon as possible via email with photos of the damaged product. We will endeavour to rectify the issue as necessary.
Please note:
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Returns must be notified within 7 days of receiving your order
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Change-of-mind returns are not accepted
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Faulty goods are covered under the Consumer Guarantees Act
Please retain your order confirmation or invoice as proof of purchase.